Im usually asked to design training to improve performance, but I rarely get to refine and move the program forward as a true opportunity to change human behavior. So here are four ways to enlist the help of the learners’ unconcious mind and possibly maximize development:
1) Plant and load - We can place ideas in learners’ subconcious by asking them not to think about them. Then when they are placed under a heavy mental load, these ideas inevitably surface. We are effectively assigning to the unconcious, a monitoring task: “watch out for these ideas.” In so doing, we store those monitoring programs and in times of heavy mental load, they are disrupted and actually generate the idea. This approach is easily seconded to learning design, by setting out some rules or conditions that learners are explicitly instructed not to think about, then have them complete an intense activity, to which those rules are relevant. They will remember them and apply them.
2) Johari window – A classic theory suggests a pathway for learners in moving the aquisition of new skills and knowledge from the unconscious to the conscious mind. This approach is incredibly useful for structuring pathways to mastery and even in developing train-the-trainer-based courses, because it recognizes the different stages of learning and the interplay between conscious and unconscious mind.
3) Mirroring – By modeling the actions and behaviors we wish learners to aquire (assuming they have at some point executed those behaviors previously), their brains respond as if they were actually doing it themselves. You might say their conscious mind is observing us acting a certain way, but their unconscious actually thinks they are doing it. This is important for reinforcement. Knowing that learners’ unconscious minds think they are doing it, not watching it, offers us a new perspective on this old technique.
4) Fast, better decisions – Several studies suggest that the unconcious mind is better at decision making than the conscious mind in some circumstances. Conscious minds can over-analyze multifactorial situations, actually impeding our ability to make good or accurate decisions. Our unconscious minds are able to encompass and integrate more factors, but they also impose lots of bias.
If we were to mitigate these biases by making learners aware of them up front and give them some tools and techniques to make snap decisions, we may help them make better decisions within specific domains. Then give them more complex examples and more time to ponder — trust or not trust — and have them explore their bias and their conscious milti-factorial analysis.
—The author is a learning consultant based in Australia. Check out his Website
(www.elearningconsultant.com.au) or e-mail him at firstname.lastname@example.org.
Elearning! and Government Elearning! magazines announced today the Best of Elearning! Awards 2013 honorees. Readers and professionals from both the private and public sector cast 3,862 nominations for the best-in-class solutions across 25 product categories. Winners of each category will be revealed at the Enterprise Learning! Conference & Expo on August 26, 2013, which is co-located with the California HR Conference. The Best of Elearning! Awards program formalizes the “word-of-mouth” referrals practiced in our industry. MORE...
--The Top 100 Learning Organizations from Public and Private Sectors Convene to... »
Recent Aberdeen Group research on video learning showed that top-performing... »
A new CareerBuilder survey — conducted online by Harris Interactive from February 11... »
The International Association for Human Resource Information Management (IHRIM) has... »
NGrain is now delivering its Virtual Damage Repair and Tracking software to Lockheed... »
The City of Denton, (Tex.) has selected ITinvolve to help manage its IT assets.... »
Andy Wooler has been appointed as a senior learning technology consultant to... »
Webanywhere Inc., a developer of Web-based business elearning solutions based on the... »
If your organization has not embraced virtual learning, you are behind the curve. No... »
Organizations need to define, attract, and develop critical talent. This paper... »
The UN Department of Field Support (UNDFS) manages personnel, finance, logistics,... »
Nottingham Trent University (NTU) wanted to change the way its systems training was... »
Desire2Learn’s new Learning Suite is designed to help address relatively stagnant... »
Havok has integrated its Vision Engine framework with Scalable Display Technologies,... »
Assessments are generally thought of as a method to evaluate the effectiveness... »
Many organizations want to utilize the workplace analytics to target talent... »